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InSite Customer Login

Welcome! If you have your InSite login credentials please proceed to InSite here.

Customer Login

Landis+Gyr is working on a portal consolidation effort to improve your online experience.

The Landis+Gyr Energy Measurement Products site (ePortal for Meter Products) is one of the first customer facing portals to make a move.   We are working to shift all the information and tools located within the ePortal to InSite, the main Landis+Gyr Customer Portal.

If you need access to the ePortal content but are unable to access via InSite, please contact Landis+Gyr Support at 888-390-5733 Option 5 or email  solutionsupport.na@landisgyr.com.

Thank you for your continued support and patience as we continue to improve your online experience with Landis+Gyr.

Landis+Gyr Energy Management Solutions (Smart Grid Solutions) Landis+Gyr Energy Measurement Products (ePortal for Meter Products)
Meter Return Authorization

 


Request access to InSite

InSite Registration Request

  • (area code) - phone number
  • Ce champ n’est utilisé qu’à des fins de validation et devrait rester inchangé.

FAQ


FAQ

I need help logging into InSite
Please contact your Landis+Gyr Customer Account Representative, 800-926-6254 or namlgorders@landisgyr.com, if you are experiencing any issues with InSite, including the following: 

  • I did not receive the Landis+Gyr Extranet email notification.
  • During user setup, I am unable to log into the Landis+Gyr Extranet.
  • I need my password reset.
  • I receive an error message when I try to access InSite.
  • I receive an error message when I click on a tile in InSite.
  • I have submitted a request for InSite access, but have not received any additional information.

What is InSite?
InSite is an online application for customers to interact with Landis+Gyr. Current functionality includes:
The ability to place requests for returns and orders.

  • Visibility to order, delivery, and return information.
  • Links to other Landis+Gyr online systems.

Do I need to take training before accessing InSite?
Yes, please listen to the online training video prior to submitting your request for access to InSite.

Am I required to use InSite?
Customers are not required to use InSite to place orders or request returns. However, we encourage you to view the online training video and/or contact your Customer Account Representative to learn more about InSite to help determine if it may be a useful tool for you.

What should I expect after I request access to InSite?
You will receive an email confirmation of your request along with the setup instructions.
NOTE:  Please allow 3 days for Landis+Gyr to create your account.